Digital mechanics for local service businesses
The website that fills your calendar.
We build your site, wire it to a CRM that tracks every lead and customer, and put an AI receptionist on the phone. One system, built and run for you.
Demo line: (541) 636-2125A real AI picks up. Ask it anything.
of callers to businesses never reach a person.
Invoca, 70 million calls, 2026 [1]of consumers have taken their business elsewhere after an unanswered call.
CallRail survey, 2025 [2]Respond within the hour and you are nearly 7 times as likely to qualify the lead.
Harvard Business Review [3]of consumers will only use a business rated 4 stars or higher.
BrightLocal, 2026 [4]See it work
You're on a job. The phone rings. Watch what happens next.
Most callers who hit voicemail hang up and dial the next shop. Miss this call on purpose and see how the system saves it.
- A new customer callsYou can't pick up. Nobody leaves a voicemail anymore.
- Text-back fires in secondsBefore they can call a competitor, they get a text from you.
- The AI answers and booksIt knows your services, prices and calendar.
- It lands in your CRMLead, conversation and appointment, saved without you touching anything.
Incoming call
(541) 555-0142
New customer · found you on Google
Go ahead. Miss it.
Sample business and example prices.
What we build
One system. Every way a customer reaches you.
Calls, texts, web chat and social messages all run into the same CRM, and the AI works every one of them. No more leads living in five different apps.
- Calls
- Texts
- Website chat
- Booked jobs
- 5-star reviews
A receptionist that never sleeps, never puts anyone on hold
It answers in your business's name, handles the common questions, and puts the appointment on your calendar.
- Picks up every call, nights and weekends included
- Takes as many calls at once as come in
- Covers every call, or only the ones you miss
of callers to businesses never reach a person.
Invoca, 2026 [1]The safety net under every missed call
Your phone rings like it always has. When you can't answer, the caller gets a text from you within seconds, and the AI carries the conversation to a booking.
- Works with the number you already have
- Reaches them before they dial the next shop
- Every missed call becomes a lead in your CRM
of consumers have taken their business elsewhere after an unanswered call.
CallRail, 2025 [2]One AI answering your website, Facebook, Instagram and texts
Trained on your services, prices and hours. It answers, qualifies and books, then hands off to you when a person is needed.
- Built into your website, not bolted on
- Every channel in a single inbox
- Captures name and number before they leave
of consumers turn to online chat when a business doesn't answer the phone.
CallRail, 2025 [2]- WebsiteDo you offer financing?AI replied in 6 sec
- FacebookAre you open Saturday?AI replied in 8 sec
- InstagramHow much for a tune-up?AI replied in 5 sec
- TextCan I move my appointment?Rescheduled to Fri 2:00 PM
Every lead, customer and follow-up in one place
No more sticky notes and scrolling through texts. The follow-up you never have time for runs on its own.
- Pipelines that show where every job stands
- Automatic reminders, follow-ups and quotes
- Run it all from an app on your phone
Respond within the hour and you are nearly 7 times as likely to qualify the lead.
Harvard Business Review [3]New lead
Leak
Panel
Brakes
Quoted
Re-pipe
Mini split
Booked
Thu 9 AM
Fri 2 PM
Mon 8 AM
Done
Paid
Paid
A website built to book jobs, not just sit there
Designed for your business from scratch, fast on a phone, with chat, booking and click-to-call wired into your CRM.
- Custom design, not a template
- Every form, chat and call tracked as a lead
- Listings kept consistent on Google, Apple Maps, Bing and Yelp
of mobile visits are abandoned when a page takes over 3 seconds to load.
Google [5]Turn finished jobs into 5-star reviews
Most happy customers will leave a review if someone asks. The system asks every time, by text and email, and follows up when they forget.
- Review request sent when the job closes
- Works for Google, Facebook and more
- AI drafts a personal reply to every review
of consumers won't use a business that has fewer than 20 reviews.
BrightLocal, 2026 [4]- Business phone numbers and call routing
- Appointment reminders by text
- Local SEO and listings
- A weekly results report
The math
What are missed calls costing you?
Use your own numbers. Count the calls that go to voicemail in a normal week, including the ones after hours.
Walking out the door each month
$3,247
How it works
We do the build. You keep working.
A free look at how calls and leads move through your business today. We call your line together and see what a customer actually gets.
We map where leads leak and pick only the pieces that fix it. If you don't need something, we won't sell it to you.
We set up the site, the CRM and the AI, trained on your services, prices, hours and the way you talk to customers. Your phone number stays the same.
Most setups go live within days. After that you get a weekly recap of calls handled, appointments booked and reviews earned, and we keep tuning it.
Recent build
Jetstream Aqua Massage + Tan, Albany, Oregon
One connected system from the first click to the review: a new website, the CRM behind it, an AI chatbot at the front desk, a phone line tied into the CRM and automated review requests.
See the site- Custom website
- CRM for leads and customers
- AI chatbot
- VoIP phone line connected to the CRM
- Review automation
Try it yourself
Don't take our word for it. Talk to it.
The same kind of AI we set up for clients is running on this page and on our phone line right now.
Call the AI receptionist
Ask about pricing, what we do, or try to trip it up. It answers on the first ring.
(541) 636-2125
Or ask the chatbot
Pick a question or type your own.
Local on purpose
5% of our profits go back into Oregon.
Northwest Business Automation is run by Brent Jones out of the Willamette Valley. We give 5% of profits to local addiction recovery and at-risk youth programs, so part of what you spend with us stays here and helps rebuild lives.
Most of our clients are in Oregon and the Northwest. Everything is set up remotely, so we work with service businesses in any state.
Questions
Straight answers
Something else on your mind? Ask the chatbot, or call the demo line and ask it.
What exactly do you do?
We set up the systems that catch and book customers for you: a website built to convert, a CRM that keeps every lead in one place, and AI that answers calls, texts and messages around the clock. We build it, connect it and keep it running.
Do I have to change my phone number or my website?
No. Your number stays the same, and calls you can't take forward to the system. If you like your current website, we can add chat, booking and the CRM to it.
Will the AI sound like a robot?
Call the demo line and decide for yourself. Yours would be trained on your services, your prices and your hours.
What if the AI can't answer something?
It takes a message, tells the customer when to expect a callback and alerts you. You decide what it handles and what it hands to a person.
How long does setup take?
Most setups go live within days. We do the build. You answer some questions about your business.
What does it cost?
It depends on which pieces you need. Most clients pay far less than a part-time hire, and one recovered job a month often covers it. You get exact numbers on the walkthrough.
Do you only work with Oregon businesses?
No. We're based in the Willamette Valley and most clients are in the Northwest, but we work with service businesses anywhere in the U.S.
Free walkthrough
Find out where your leads are leaking.
Tell us a little about your business. We'll show you what a customer gets when they call you today, and what it could look like instead.
- About 20 minutes, no pressure
- You'll see the system work on your own phone
- Exact pricing for only what you need
Prefer email? brent@nwbusinessautomation.com